Monthly Archives: February 2012

The joy – and commercial value – of social learning

How do we get better at what we do? Hundreds of years ago, craftsmen taught other craftsmen. There were guilds and apprenticeships – a community and a structure based on the craft. That helped people to develop their skills and … Continue reading

Posted in Management, Social Business | Tagged , , , , , , , | 12 Comments

When your audience says: “No time. No money. No thanks.”

Almost as soon as I began, I knew I was losing them. I was in a retail banking branch, trying to explain the benefits of our new collaboration platform to the staff. And they were skeptical. “We’re very busy with … Continue reading

Posted in Social Business | Tagged , , , , , | 11 Comments

Is your firm as good as PS 89?

It was a strange juxtaposition of events – bonus day at my firm followed by a tour of the local elementary school where my daughter will attend kindergarten. The contrast was jarring. The principal did mention money (or the lack … Continue reading

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The perils of privacy in the enterprise

When I show people our collaboration solutions, I talk about the commercial benefits and the possibilities of changing how we work. I describe how people can now shape their reputation through on-line, public contribution and unlock access to opportunities. Eyes … Continue reading

Posted in Management, Social Business | Tagged , , , , | 1 Comment